“The Robot” - Growing the Business and Cutting Costs
A Texas-based HMO created to meet the needs of children covered under Medicaid and in the Children’s Health Insurance Program, Texas Children's Health Plan (TCHP) required improved automation levels to accommodate an important new line of business.
Lucretia Butler, Manager Applications Support, provides an overview of how TCHP enlisted the help of TriZetto’s innovative Healthcare Process Automation Service, a.k.a. “The Robot”, as well as TriZetto consulting services support, to dramatically increase claims processing throughput without adding significant human resources.
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